Google Analystics

Wednesday, 9 July 2014

Long-Term Care Homes, Complaints and Critical Incidents

All Long-Term Care Homes have got the on-going challenges of heading off resident complaints at the pass and preventing avoidable critical incidents. Many have got these pain points satisfactorily under control. Many others are struggling with this challenge and finding that they are triggering unwanted inspections from the Ontario Ministry of Health and Long-Term Care.

The video is best viewed full-screen.

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