9.3.2 e) Effectiveness of actions addressing risks/opportunities.
Anyone care to share how you measure and review the effectiveness of these actions?
So here is my short answer to this question: use Key Performance Indicators (KPIs).
Hopefully you have done something like a SWOT analysis in order to meet the requirements for
6.1 Actions to address risks and opportunities.
|SWOT Analysis Chart|
|SWOT Analysis --> Strateic Plan --> Objectives with KPIs|